Privacy Policy

Effective Date: 20/10/2024

At D.B.S.H Trading Group Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

• Name, email address, phone number, and other contact details when you fill out forms or contact us.
• Business information such as company name, position, and transaction details if applicable.

b. Non-Personal Information:

• IP address, browser type, and device information collected automatically when you visit our website.
• Cookies and similar technologies to improve your browsing experience.

2. How We Use Your Information

We use the information collected for the following purposes:

• To respond to inquiries and provide customer support.
• To process orders and deliver products or services.
• To improve our website, products, and services based on user feedback.
• To send important updates, newsletters, or marketing communications (you can opt out at any time).
• To comply with legal obligations or protect our legal rights.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

• With trusted third-party service providers to help us operate our business, such as payment processors or logistics partners.
• As required by law or to respond to legal requests.
• To protect our rights, privacy, safety, or property.

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Enhance user experience.
• Analyze website traffic and usage patterns.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may impact website functionality.

5. Data Security

We implement industry-standard measures to safeguard your information, including encryption, firewalls, and secure servers. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, update, or delete your personal information.
• Opt-out of receiving marketing communications.
• Request information on how your data is processed.

To exercise these rights, please contact us at [Insert Contact Email].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective upon posting on our website, and we encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

D.B.S.H Trading Group Ltd
Email: info@dbshtrading.com